Analysis conducted by Gianluca Spadoni's Evolution Forum Business School Observatory close to the 2024 Easter weekend.

This is why in view of Easter 2024 today many entrepreneurs have "returned to the stove", but the not even remote danger is that at this rate one business in three will be forced to close.>> This is what emerges from the research of the "Evolution Forum" Observatory Business School on SMEs", conceived by the trainer Gianluca Spadoni on a panel of over 1200 micro and small entrepreneurs (i.e. with a turnover of up to 1 million euros, and less than 5 employees) and created close to the Easter holiday, the first real holiday for Italian families in 2024.

According to the research of the "Evolution Forum Business School on SMEs" Observatory, for Easter 2024, companies are especially looking for highly specialized figures for all those shops that would like to remain open for the Easter long weekend also on Saturday and Sunday, such as: fishmonger (41%), butcher shop workers (40%); gastronomy workers (38%); delicatessen (34%), bartenders (50%), bakers (28%), pastry chefs (26%), fresh food counter operators (22%). A shortage of staff which today seriously jeopardizes the survival of one business in three. It is no coincidence that, according to data from Confcommercio research, 111,000 retail shops and street vendors have closed in Italy in the last 12 months, 8,000 of which in 2023 alone. Among the most affected sectors is the food sector with -12% of stores opened in the last year. And one of the main causes would be the lack of staff. In the big cities then, during the Easter period, all the shops linked to luxury tourism would also like to remain open, as they are desperately looking for: personal assistants (66%), i.e. very high profile sales assistants for luxury shops of the most famous brands, with knowledge of foreign languages such as English, Chinese, French but also Russian (despite the embargo).

In tourist resorts, especially by the sea, Easter will be the first real long weekend of 2024, the "dress rehearsal" of the summer holidays. In this context, practically all hoteliers are desperately looking for hotel staff: from the chef de rang sought by 33% of hotels (these are people who have gained experience abroad, with knowledge of the English language) to the sous chefs ( according to 29% of restaurateurs), from waiters (47%) to cloakroom attendants (40%), from dishwashers (22%) to concierge/doorman (21%).

Finally, according to the "Evolution Forum Business School on SMEs" Observatory in the galaxy of all logistics services connected to the tourism sector during the Easter period, Italian SMEs in the sector are exhausted because they are chronically understaffed, especially on holidays. These SMEs are desperately looking for: Forklift drivers (i.e. in possession of a regular license) for 61% of SMEs; customer care staff for general customer assistance (55%) but with knowledge of foreign languages.

< > This is the caustic comment of the trainer Gianluca Spadoni on the research of the "Evolution Forum Business School on SMEs" Observatory, on a panel of over 1200 micro and small entrepreneurs (i.e. with a turnover of up to 1 million euros, and less than 5 employees ) and created close to the Easter holiday, the first real holiday for Italian families in 2024.

BIO GIANLUCA SPADONI: He is an entrepreneur, author, educational director, trainer and teacher. He is one of the main trainers for traditional commercial networks and the point of reference in Italy in the field of Network Marketing. To date it has trained over 400,000 thousand professionals throughout Italy. Gianluca Spadoni created the Evolution Forum Business School Observatory on SMEs.

EVOLUTION FORUM BUSINESS SCHOOL: A continuously updated professional training course, with trainers of national standing, designed to prepare managers, entrepreneurs and professionals for the new demands of the market and its sudden changes.

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22/03/2024
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